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At Coast Capital, we’re not dreaming about a better future, we’re building one.

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.   

Delivery and Product Analytics Analyst

Apr 12, 2024

Location: Surrey, Vancouver - GVA and Toronto - GTA

Job Type: Full Time 

myWork Options: In-person, Hybrid

Starting Salary Range: $72,600 to $90,700 annually

Background Screening Requirement: 

  • Enhanced Criminal Record Check (every 5 years)
  • Credit Check (every 5 years)
  • Identity Verification 
  • Education Verification
  • Employment Verification
  • References

 

What's the Job?


Reporting to the Senior Manager, Product Delivery and Analytics, the Delivery and Product Analytics Analyst is an important member of the Product Team. Working closely with the Product Management teams, the Delivery and Product Analytics Analyst will participate in and act as a center of excellence for 1) business-led product project initiatives and 2) forecasting, competitive analysis, and analytics.

 

What You'll Get To Do

 

 

Project Initiatives

  • Provides support for assigned elements of business-led product project initiatives, leveraging processes, procedures, and best practices to help ensure key milestones are met through Go-to-Market and project execution. 
  • Partners with the Social Purpose Office and Product Management team to identify and advance Social Purpose & EDI opportunities across wrap-around, segment-specific solutions and purpose-driven products, as appropriate.
  • Supports the development and design of processes and procedures to build the Center of Excellence for product delivery.

 

Product Analytics

  • Acts as a trusted advisor to Product Management teams.
  • Identifies emerging issues and trends to inform decision-making.
  • Participates in designing, implementing and managing new analytics & reporting solutions.
  • Design and produce regular and ad-hoc reports where needed while working with Enterprise Analytics to sequence and automate reports.
  • Breaks down strategic problems and analyses data and information to provide subject matter insights and recommendations.
  • Supports the centralization, standardization, and development of product forecasting models with support and input from the product management, distribution, and FP&A teams.
  • Leverages product knowledge and analytical skills to identify risks and opportunities while adding value to reporting.
  • Builds relationships with stakeholders in other departments to encourage sharing of data and trends and help develop strategic alignment.
  • Assesses and communicates quarterly progress and changes to Coast Capital's market share results.
  • Manages and monitors Coast Capital's product competitive position, including providing insights on the changing competitive environment and product landscape.
  • Supports the development and management of the Product Team's control environment, including supporting policy development, incident analysis and regulatory and risk monitoring.

 

Who Are We Looking For?

 

  • Bachelor's Degree in Finance or Business
  • 4 - 6 years experience and experience
  • Experience in the financial services industry. Demonstrated domain expertise and excellent knowledge of retail, small business, and commercial banking products and services.
  • Enrolment or completion of a professional designation and program (CFA, CPA, PMP) an asset
  • Excellent computer skills and ability to design/create thoughtful visuals (PowerPoint, Adobe, etc.)
  • Strong data, analysis and modelling skills in MS Excel 
  • Product management, project management and marketing experience an asset
  • Proven strategic and innovative thinker with strong business/financial acumen 
  • Very strong analytical skills with the ability to organize and distil large amounts of information and effectively communicate a fact-based viewpoint
  • Strong interpersonal skills to develop and maintain relationships and an ability to champion ideas
     

Equity, Diversity & Inclusion at Coast Capital

Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

 

At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

 

We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact accessibility@coastcapitalsavings.com or call 778-391-5836. We will work with you to meet your needs.  

Why join Coast Capital Savings?

  • Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
  • Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
  • A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
  • Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
  • Benefits that flex to the needs of you and your family.  We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
  • Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.
  • Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
  • Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year.  We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year.
  • An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards.
  • We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities. 
  • Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

D&I at Coast

At Coast Capital, we value diversity, equity and inclusion. We’re not all the same and we like it that way. We don’t just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
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