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At Coast Capital, we’re not dreaming about a better future, we’re building one.

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.   

Enhanced Due Diligence Investigator - 12-month Fixed-Term

Mar 24, 2026

Location(s): Greater Toronto Area; Greater Vancouver Area

Job Type: Full Time; 12-month fixed-term

myWork Program: Hybrid

Starting Salary Range: $65,800.00 - $71,000.00

Background Screening Requirement: 

  • Enhanced Criminal Record Check
  • Credit Check
  • Identity Verification 
  • Employment Verification
  • References

 

 

Job Purpose

 

As an Enhanced Due Diligence Investigator with our team, you'll dive into the details that keep our Credit Union operations secure and compliant. Your careful analysis will range from evaluating member risk profiles to keeping our transactions transparent and in line with the meticulous standards set out by Anti-money laundering and Anti-terrorist financing regulations. Join us in this crucial role where your investigative skills will ensure that we know the important facts about our business partners, and help safeguard our community from financial crime risks.

 

This role is Hybrid Remote based out of our Toronto office (3610, 181 Bay Street, Toronto, Ontario) or Surrey office (9900 King George Blvd, Surrey, British Columbia). Currently the team meets in office 1-2 times per month based on business needs. 

 

Accountabilities

 

  • Analyze financial transactions annually or an ad hoc basis to identify irregularities on high-risk members. Ensure the accuracy of risk assessment data and deploy advanced analytical tools to evaluate client risk effectively.
  • Perform daily name screening of both new and existing members using subscribed software to identify Politically Exposed Persons (PEP’s), individuals/entities on the Canadian sanctions and Terrorist Designated Persons list and other persons that may be associated with financial crime. Conducts monthly OSFI Terrorist name checks and reports any findings to Senior Management.
  • Conduct comprehensive background investigations on both new and existing members identified as high-risk members or identified via name screening and verify the accuracy of their information against various databases. Identify and assess high-risk individuals and entities via detailed screenings. Examine client histories for any financial crimes or suspicious activities to support the overall member risk rating.
  • Prepare thorough reports outlining findings and conclusions from investigations. Document each investigative step and process and recommend actions based on the results. Maintain records of all investigative activities and their outcomes.
  • Conduct thorough due diligence reviews on potential high-risk accounts to determine final risk rating. Detect gaps in existing procedures and recommend improvements to enhance due diligence. Monitor accounts consistently to uncover any issues and/or gaps to enhance the program.
  • Provide de-marketing recommendations to senior management and, upon approval, manage the process including the identification and strategic disengagement of high-risk members, while collaborating with stakeholders and supporting front-line staff in membership closures.

 

Skills & Qualifications

 

  • Bachelor's Degree or a diploma requiring 3 - 4 years of full-time study.
  • Sound knowledge of regulatory requirements around AML/ATF and sanctions
  • Certification in Anti-Money Laundering (CAMS or equivalent) would be preferred
  • Minimum 4 years of current Job-Related Financial Crime Risk (Fraud, AML/ATF) or Regulatory Compliance Experience

 

Equity, Diversity & Inclusion at Coast Capital

 

Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

 

At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

 

Coast Capital is committed to providing an accessible recruitment experience. If you are a candidate with a disability and require accommodation(s) during any stage of the recruitment process, please contact us at accessibility@coastcapitalsavings.com or 778-391-5836. This contact is intended solely for inquiries or feedback related to accessibility barriers, accommodation requests or alternate format requests. We will work with you to ensure your needs are met. You will only receive a response to inquiries related to these topics. 

 

Why join Coast Capital Savings?

  • Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
  • Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
  • A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
  • Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
  • Benefits that flex to the needs of you and your family.  We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
  • Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.
  • Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
  • Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year.  We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year.
  • An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards.
  • We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities. 
  • Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

D&I at Coast

At Coast Capital, we value diversity, equity and inclusion. We’re not all the same and we like it that way. We don’t just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
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