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At Coast Capital, we’re not dreaming about a better future, we’re building one.

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.   

Manager, Network Services (7-month FIXED-TERM)

Apr 15, 2025

Location(s): Surrey, Vancouver - Lower Mainland or Toronto - GTA 

Job Type: 7-month FIXED-TERM 

myWork Program: In-person, Hybrid

Starting Salary Range: $49.17 to $63.94 per hour

Background Screening Requirement: 

  • Enhanced Criminal Record Check
  • Credit Check 
  • Identity Verification 
  • Employment Verification
  • References

 

 

Job Purpose
The Manager, Network Services manages a team of Network Analysts and Engineers. The team researches, designs, recommends, and implements the core and edge production network infrastructure, working across the enterprise, to the internet and directly with business partners. You will be responsible for balancing performance, budget, scalability, resilience, security, and business timelines to ensure the network continues to run to meet critical business needs. The Manager, Network Services collaborates with other IT teams to execute the divisional strategy and ensures that the team delivers on projects and maintains business-as-usual operations.

 

Accountabilities

  • Facilitate effective incident, major incident, and problem resolution to provide reliable network services and provide service improvement recommendations.
  • Lead network capacity and operational planning, including collaborating with IT, InfoSec, Enterprise Architecture and EPMO management.
  • Analyze financial aspects of network hardware, software, and vendor services, including cost-effective purchasing and budget oversight to achieve optimal service partnerships that meet organizational network requirements.
  • Lead the development and implementation of processes and procedures which support the provisioning and daily operation of network services.
  • Responsible for providing direction and development to Senior Network Engineers and Analysts, and acts as a point of escalation for decision making regarding initiatives relying on network services.
  • Oversee the effective governance and documentation of network architecture and topology for troubleshooting during network outages.
  • Analyze all technical infrastructure products and services in the context of Technology Life Cycle Management principles, including upgrading and retiring existing services and introducing new technologies as appropriate and deliver recommendations to senior leadership for effective management of the Network technology as it relates to supporting the Coast Capital Savings (CCS) business requirements.
  • Negotiates with and oversees all third parties (consultants, service providers, equipment vendors) to ensure that all contractual obligations are met, and Service Level Agreements (SLA’s) are adhered to on a going basis.

 

Skills & Qualifications

  • Bachelor's Degree or diploma in Computer Science or Computer Engineering. An equivalent combination of education and related Information Technology field experience will also be considered.
  • Minimum 8 plus years of job-related experience.
  • Management and leadership experience in coaching, mentoring, and developing employees.
  • Experience with network integrations during merger scenarios
  • Expert level of communication skills, including concise, clear oral and written communications.
  • Demonstrated experience as an Enterprise technical project lead. With an ability for budgeting, capacity planning and presentation skills.
  • Advanced aptitude and attitude for learning new technologies and/or applications.
  • Vendor and relationship management ability, specifically working with third-party providers, vendors, and internal clients. 

 

Equity, Diversity & Inclusion at Coast Capital

Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

 

At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

 

We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact accessibility@coastcapitalsavings.com or call 778-391-5836. We will work with you to meet your needs.  

 

Why join Coast Capital Savings?

  • Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
  • Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
  • A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
  • Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
  • Benefits that flex to the needs of you and your family.  We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
  • Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.
  • Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
  • Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year.  We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year.
  • An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards.
  • We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities. 
  • Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

D&I at Coast

At Coast Capital, we value diversity, equity and inclusion. We’re not all the same and we like it that way. We don’t just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
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