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Member Acquisition Marketing Manager

Nov 27, 2019

Company: Coast Capital Savings Federal Credit Union 

Location: British Columbia (CA-BC), Surrey   

Job Type: Full-Time 


Together, we help empower you to achieve what’s important in your life.


You are a creator with serious marketing chops. Your breadth of experience means you can drive strategy across multiple platforms and disciplines. From digital marketing to product positioning, from creating compelling customer experiences to driving actionable insights from data analytics; you know how to deliver results and advance business outcomes. Plus, your exceptional interpersonal skills set you apart as an adaptable, solutions-focused leader who knows how to get the best from internal stakeholders, vendors and agency partners. Reporting to the Senior Manager, Member Acquisition Marketing; the Member Acquisition Marketing Manager will become an expert on Coast Capital Savings spectrum of financial services and products, work in a tight-knit team, and help define & execute impactful marketing and campaign strategies.



What you’ll get to do:

  • Work cross-functionally to develop and execute integrated marketing plans and campaign briefs that support growth of the member base and deepen relationship value
  • Develop timelines and improve processes and workflows
  • Produce compelling marketing campaigns and assets
  • Collaborate with internal stakeholders to prioritize and maintain campaign schedule, strategy, and business targets
  • Manage external vendors/agencies for key projects, creative campaigns, media buys and content development
  • Ensure brand assets are current, communicated internally, and stored appropriately
  • Analyze and align project needs with resources, business objectives, and overall marketing strategy
  • Facilitate meetings and effectively communicate expectations and deadlines to team members and stakeholders


Who are we looking for?


  • Minimum 7 – 9 Years of Job Related Experience
  • 5+ years of experience in marketing, digital experience, media/advertising or agency environments. Experience managing multiple internal and external stakeholders in an enterprise environment is a must.
  • Degree or diploma in Marketing or related field; or an equivalent combination of education and experience.
  • Post-secondary degree in Business Administration, Marketing or related discipline.=
  • Excellent writing skills with experience writing briefs, ad copy, and product positioning
  • Exceptional project management skills and attention to detail
  • Proficient in web analytics e.g. Google Analytics, GA 360, Adobe Analytics
  • Experience with digital marketing tools and ad platforms including Google Ads, Bing Ads, Facebook Ads, Google Optimize, Unbounce, etc.
  • Experience with marketing technology platforms such as Salesforce Marketing Cloud, Salesforce CRM considered an asset
  • Exceptional budget management skills with experience managing enterprise-level media spend
  • Self-motivated and able to complete deliverables with minimal direct supervision
  • Multi-tasker who thrives in a fast-paced environment with changing priorities
  • Excellent interpersonal and communication skills

Why join Coast Capital Savings?


We don’t mean to toot our own horn, but…


  • We improve Canadians’ financial well-being through providing simple financial help.
  • Employees do what’s best for our members. Every day.
  • We believe in being a great corporate citizen so we invest in our local communities by donating our time, money and expertise.
  • Our employees take advantage of the many opportunities to grow their careers.
  • Employees love having a cool place to work with modern LEED certified offices and being recognized with a virtual (and, at times, an actual) high-five.
  • Our inspiring leaders help our employees develop their talents and encourage them to be their fabulous selves.
  • We have a unique culture where we take our business seriously, but ourselves, not so much.
  • We are a Certified B Corp®. Our certification reflects our strong commitment to social and environmental performance, accountability, and transparency.
  • In 2019, we earned double kudos by being named one of BC’s Top Employers and one of Canada’s Best Managed Companies – two of the nation’s most coveted business awards, may we add.


Does this position inspire you?  If so, apply today at Coast Capital Savings. 

Apply now »