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COVID-19 at Coast
Coast Capital Savings is committed to the health and safety of our employees, member, and communities. With this commitment in mind, Coast Capital complies with all public health mandates (provincially and/or federally, as applicable) and has implemented various safety measures, including requiring all employees to be fully vaccinated against COVID-19, and making COVID vaccination a pre-condition to employment with Coast Capital. All successful applicants must provide acceptable evidence of full vaccination against COVID-19, before any contract of employment becomes final and binding, and before your start date can be set. 

Exceptions may apply where vaccination is not possible for medical or religious reasons that are protected under Canadian human rights laws.  Should successful applicants require a medical or religious accommodation related to vaccination please discuss whether an exception may apply with your Talent Acquisition Advisor.

At Coast Capital, we’re not dreaming about a better future, we’re building one.
As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.  

Regulatory Compliance Specialist

Nov 18, 2021

Title: Regulatory Compliance Specialist 

Company: Coast Capital Savings Federal Credit Union

Location: British Columbia (CA-BC), [[filter1]]  

Job Type: Full Time 


Building Better Futures Together.


What’s the job?

The Regulatory Compliance Specialist plays a role in the risk management framework of CCS by helping protect CCS against significant regulatory and reputational risks. This position is responsible for managing various activities in support of the development, implementation and maintenance of key elements of the Regulatory Compliance Management Framework (RCMF) on an enterprise-wide level. Key responsibilities include but are not limited to: managing day to day activities of the Regulatory Compliance Management (RCM) function, providing support/guidance to the organization for current or new regulatory requirements that impact CCS, and acting as the subject matter expert for the use of the technology which supports regulatory risk management.


What you’ll get to do:

  • Create forms, communications and templates for administrative processes relating to the RCMF
  • Create, document, and maintain up to date administrative processes relating to the RCMF
  • Create and/or contribute data to various regulatory risk reports for use by operational management, senior management, and governance/oversight forums
  • Monitor regulatory-related data for internal trends of noncompliance
  • Maintain current awareness of regulatory requirements and industry best practices
  • Act as a resource to all business leaders relating to regulatory compliance and in particular, the RCMF
  • Act as a resource on corporate projects and initiatives relating to regulatory compliance, and in particular with respect to Project Risk Assessments
  • Act as a liaison with business units regarding regulatory compliance requirements and in support of the business units achieving their goals
  • Provide support to help build, implement and maintain a RCMF
  • Proactively monitor and gather data/information relating to current or emerging regulatory requirements to maintain the register of material regulatory requirements, to support the mapping of those requirements to processes, and to work with applicable requirement owners to implement measures to meet regulatory requirements
  • Gather relevant data and contribute data to reports on the regulatory compliance risk profile for use by operational management, senior management, and governance/oversight forums
  • Work with operational management/senior management to identify and address regulatory risks
  • Support business units to assess the applicability and risk of regulatory requirements and business activities that are impacted by regulatory requirements
  • Monitor compliance with regulatory requirements, including regulatory filings
  • Work with and support the business units to ensure there are adequate and effective day to day procedures to ensure regulatory compliance
  • Provide challenge and guidance to business units on matters pertaining to regulatory risk
  • Support the RCMF by providing training and awareness to CCS employees
  • Respond to, or escalate, in a timely and appropriate manner regulatory requirement complaints/requests from internal or external stakeholders
  • Recognize and escalate material regulatory risk issues to Regulatory Compliance leaders, accountable senior leaders, and leaders across Coast Capital who are responsible for managing the risk in a timely and appropriate manner to enable their effective management of the issues
  • Through collaboration, develop and maintain partnerships across the organization to help address regulatory compliance in a manner that supports CCS’ goals/objectives
  • Manage technology that supports regulatory risk management and provide subject matter expertise and training to users of technology



Who are we looking for?

  • Minimum 4 – 6 Years of Job-Related Experience Knowledge of and experience with policies, procedures, processes and systems within a financial institution;
  • Problem-solving experience (conducting analysis/investigation/identifying action items);
  • Previous experience working in regulatory risk management or other operational risks is considered an asset.
  • High School Diploma plus completion of a Diploma Program (two years of formal education or equivalent).
  • Proficiency in MS Excel, Word, Outlook and PowerPoint
  • Understanding of operational processes, procedures and policies used within a financial institution
  • Knowledge of CCS Banking System
  • Conceptual and practical understanding of operation risks/prevention strategies applicable to financial institutions
  • Ability to coordinate and manage tasks, initiatives and projects
  • Ability to conduct research, gather data/information and create reports
  • Strong oral and written communication and presentation skills
  • Strong team player while being able to work well independently with minimal supervision
  • Strong organizational and time management skills
  • Strong ability to use sound judgment
  • Strong decision-making skills
  • Strong team player within Group Risk Management and on an enterprise-level
  • Strong interpersonal skills and an ability to work with various levels of employees
  • Strong problem-solving skills
  • Strong reporting skills
  • Strong analytical skills and attention to detail
  • Proactive thinker to recognize risk and escalate as appropriate

At Coast Capital, we value diversity, equity and inclusion. We’re not all the same and we like it that way. We don’t just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe, the more inclusive we are, the better our work will be.

Why join Coast Capital Savings?

Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.

Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.

A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.

Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.

Benefits that flex to the needs of you and your family.  We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.

Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.

Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.

Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year.  We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year.

An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards.

We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities. 

Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

D&I at Coast

At Coast Capital, we value diversity, equity and inclusion. We’re not all the same and we like it that way. We don’t just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Apply now »