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At Coast Capital, we’re not dreaming about a better future, we’re building one.

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.   

Resiliency and Recovery Manager

Mar 11, 2026

Location(s): Greater Vancouver Area; Greater Toronto Area

Job Type: Full Time Regular 

myWork Program: Hybrid

Starting Salary Range: $96,800.00 - $125,900.00 

Background Screening Requirement: 

  • Enhanced Criminal Record Check
  • Credit Check
  • Identity Verification 
  • Employment Verification
  • References

 

 

 

Job Purpose

 

This position is a is accountable for leading the development, implementation, updating and enhancement and maturity of the organization-wide Operational Resilience and Recovery program, in accordance with evolving and complex regulatory requirements, with OSFI and CDIC's overall timelines and requested deliverables. Supports the integration of financial crisis management planning (including resolution planning) into the Credit Union’s decision-making processes and its risk management practices. Resiliency and Recovery Manager will report directly to the Vice President Enterprise and Operational Risk Management. The role will require the ability to thrive within an environment of ambiguity, work independently and collaborate with key stakeholders across the organization. The incumbent will play a critical role in ensuring Coast Capital satisfactorily meets the evolving and highly demanding regulatory 
expectations in resiliency and recovery planning.

 

Accountabilities

 

  • Develop the Resilience and Recovery Program
    • Contribute towards the strategy for developing and implementing the operational resilience framework.
    • Liaise with external networks and industry groups to stay abreast of current Operational Resilience practices, including related developments in peer banks, and the latest regulatory expectations and guidance.
    • Lead the overall design and implementation of an enhanced enterprise-wide Operational Resilience Program. This may include the following activities:
      • Approach for the identification, inventory, and prioritization of enterprise-wide critical business services
      • Approach for setting impact tolerance for the identified critical business services
      • Approach for scenario analysis
      • Defining an organizational implementation strategy and plan
      • Training of stakeholder groups for global execution of program
      • Designing and implementing annual testing and self-certification process
      • Establishing and addressing technology strategy for repository and status reporting
      • Mapping enterprise critical business services and shared services to assess resiliency
    • Coordinate senior management and stakeholder meetings and working groups as appropriate.
    • Establish and coordinating reporting as appropriate.
    • Working with other risk stakeholders to explore integration with risk management programs
  • Govern the development, annual implementation, and further refinement of the Recovery Plan.
  • Analyze and respond to requests relating to resolution planning from internal and external parties.
  • Create effective responses to OSFI relating to the Recovery Plan.
  • Provide guidance to key stakeholders in the creation/updating of their own resiliency plans.
  • Monitor and report on industry and regulatory guidance related to resolution planning, by proactively identifying key guidance or issues to be addressed.

 

Skills & Qualifications

 

  • Undergraduate degree required; CPA preferred; BCP Designation (DRI/BCI) is an asset; Risk designation or the desire to complete is preferred; Equivalent combination of education and experience will be considered
  • 10 years’ experience developing, implementing, and managing similar large-scale, cross-functional organizational change initiatives in a discipline of risk management. Experience of managing communication with regulators like OSFI. Experience in Treasury or Finance preferred.
  • Strong writing, communication and presentation skills and comfortable in dealing with personnel from all levels of the organization
  • Must be proficient with Microsoft Office: Word, Excel and PowerPoint.
  • Proficient in business acumen and risk management concepts related to financial institutions.
  • Strong organizational skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities.
  • Strong critical thinking, analytical and problem-solving skills. 
  • Organizational awareness and demonstrated relationship building skills, with a superior ability to make things happen through the use of positive influence. 
  • Ability to collaborate with key stakeholders to find common ground and viable solutions.
  • Sound understanding of the risk management principles and OSFI regulatory requirements.
  • Proven governance, risk and control experience.
  • Strength in influence and relationship management skills.
  • Able to consistently deliver high quality work under pressure; able to act fast and work within tight time frames and maintain a sense of humor

 

Equity, Diversity & Inclusion at Coast Capital

 

Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

 

At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

 

Coast Capital is committed to providing an accessible recruitment experience. If you are a candidate with a disability and require accommodation(s) during any stage of the recruitment process, please contact us at accessibility@coastcapitalsavings.com or 778-391-5836. This contact is intended solely for inquiries or feedback related to accessibility barriers, accommodation requests or alternate format requests. We will work with you to ensure your needs are met. You will only receive a response to inquiries related to these topics. 

 

Why join Coast Capital Savings?

  • Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
  • Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
  • A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
  • Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
  • Benefits that flex to the needs of you and your family.  We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
  • Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.
  • Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
  • Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year.  We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year.
  • An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards.
  • We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities. 
  • Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

D&I at Coast

At Coast Capital, we value diversity, equity and inclusion. We’re not all the same and we like it that way. We don’t just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
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