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Retail Risk Reporting Manager

Company: Coast Capital Savings Federal Credit Union 

Location: British Columbia (CA-BC), Surrey   

Job Type: Full-Time 


Together, we help empower you to achieve what’s important in your life.


The Retail Risk Reporting Manager drives the development, maintenance and execution of Coast Capital’s Risk Reporting Framework for the retail business and related risk management programs as it related to Risk Management within the first line of defense. The primary mandate of the position is to ensure that adequate risks reports are developed for the first line of defense which identify and assess risks that are aligned to the retail business risk appetite. Responsibilities  include oversight of risk reporting for the retail business which include collaborating with cross functional stakeholders and the other first lines of defense within Coast, specifically the Commercial Banking Group. This involves implementing data collection strategies that result in timely and accurate completion of management, committee and regulatory risk reporting for the first line of defense.


Individual Key Contributions/Responsibilities

  • Develop and maintain reporting infrastructure in order to sustain reporting needs of the retail business for a broad audience (i.e. frontline, management, regulatory)
  • Design risk reporting in a timely manner that consolidates risk information to enable retail leaders understand the internal risk landscape they operate. This involves collaborating with the retail leadership team, business partners, key stakeholders to understand the insights they need
  • Collaborate with business partners to establish and automate risk reporting that are used by retail leadership to identify, monitor and manage risks
  • Establish and promote standards for risk reporting that are used by the retail leadership team to identify, monitor and manage risks
  • Support the Retail Operating Office teams, most specifically the 1b function team by facilitating the identification and prioritization of topics, produce materials for the Retail Risk Committee, and proactively producing high quality reporting
  • Responsible for developing high quality reports as required by the retail team, including developing and maintaining production schedules, identification of sources of information, gathering of source data, synthesis and analysis of source data, and production of final reports which fully consider the requirements of the audience.
  • Responsible for the management of programs and processes which ensure that risk data is of sufficient quality for use, as detailed in the Data Governance Framework. As required, represent Retail Operating Office on enterprise bodies and programs related to data quality and data governance specific to risk management within the first line of defense
  • Promoting constructive relationships and shared best practices amongst the retail team and Enterprise Analytics; including promoting sharing of data; and a unified request to management for resources to support the quality of reporting across retail
  • Develop strong relationships and work cooperatively with business partners and other first line of defense teams such as Commercial Banking Group



  • Bachelor's Degree or a diploma requiring 3 - 4 years of full-time study
  • Minimum 7+ Years of Experience in Retail Banking business with a sound understanding of salient banking credit and investment elements, key data fields and product information.
  • Demonstrated ability to interpret external data sources for salient economic trends and identify implications to CCS’s credit portfolio.
  • Knowledge of data governance practices is preferred.
  • Experience with data base creation and extraction is preferred


Minimum Technical Skills

  • Advanced knowledge of MS Excel, Word and PowerPoint
  • Proficient knowledge of the process to identify and assess risk
  • Proficient of the relationship between risk and controls
  • Proficient Knowledge of risk and credit risk terminology and risk products
  • High proficiency in report writing and presentation skills


Minimum Non-Technical Skills

  • Strong communication skills and comfortable in dealing with key stakeholders at all levels
  • Ability to be agile in the ever changing regulatory environment
  • Well organized and self-motivated
  • Ability to build effective relationships, work independently, manage multiple assignments and meet aggressive deadlines
  • Ability to multitask and work well under pressure and tight deadlines
  • Excellent presentation and organizational skills to produce quality work with exceptional attention to detail



Why join Coast Capital Savings?


We don’t mean to toot our own horn, but…


  • We improve Canadians’ financial well-being through providing simple financial help.
  • Employees do what’s best for our members. Every day.
  • We believe in being a great corporate citizen so we invest in our local communities by donating our time, money and expertise.
  • Our employees take advantage of the many opportunities to grow their careers.
  • Employees love having a cool place to work with modern LEED certified offices and being recognized with a virtual (and, at times, an actual) high-five.
  • Our inspiring leaders help our employees develop their talents and encourage them to be their fabulous selves.
  • We have a unique culture where we take our business seriously, but ourselves, not so much.
  • We are a Certified B Corp®. Our certification reflects our strong commitment to social and environmental performance, accountability, and transparency.
  • In 2019, we earned double kudos by being named one of BC’s Top Employers and one of Canada’s Best Managed Companies – two of the nation’s most coveted business awards, may we add.


Does this position inspire you?  If so, apply today at Coast Capital Savings. 

Apply now »