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At Coast Capital, we’re not dreaming about a better future, we’re building one.

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.  

Senior Manager, CRW Risk and Controls

Location: Help Headquarters 

Job Type: Full Time 

myWork Options: Remote, Hybrid



What’s the job?

The Senior Manager, Risk and Controls is mandated to identify and oversee risks and controls across Retail, Small Business and Commercial and Wealth (CRW) activities, supporting a strong internal control environment. The incumbent oversees the Monitoring and Testing function within the Business Management Office and builds and coordinates testing and assurance activities within the 1B function.


What you’ll get to do:

  • Builds and executes the control monitoring and testing activities within the Business Managment Office on behalf of the enterprise.
  • Leads a cross-functional team within the business (Directors/Sr. Management), Risk Enablement, Audit and other subject matter experts to support the front line to develop action plans and continuously improve on results
  • Oversees the management and reporting of Financial Covenant testing for Commercial Real Estate
  • Manages the timely implementation of management action plans from Management Self-Identified Issues, second or third line reviews.
  • Oversees the execution of risk assessments for Commercial, Retail and Wealth's significant activities, including coordination with the line of business management and delivery to GRM.
  • Collaborates with staff to identify, assess, measure, manage and monitor risk arising from the line of business’ operating activities, including new or material changes to products, activities, processes and/or systems.
  • Together, with the Senior Manager, Policy and Compliance leads strategies to identify and manage risk by overseeing the execution of Risks and Controls Self Assessments (RCSA),Inherent Risk Assessments (IRAs) and managing the process of Internal Audit, OSFI & other regulatory engagements and findings, ensuring recommendations are addressed in a timely manner.
  • Co-leads the Annual Control Certification process over Commercial, Retail and Wealth’s significant activities, ensuring that risk and control assessments are completed accurately for each line of business’ significant activities.
  • Coordinates all second and third line control testing activity engagements including Regulatory Compliance testing, Internal Controls over Financial Reporting and Internal Audit testing, to ensure timing of activities are not in conflict and that they are communicated to management using a centralized process.


Who are we looking for?

  • This individual is expected to be a subject matter expert in areas of Commercial and Retail with respect to risk and audit practices and have experience reviewing, interpreting and solutioning around legal, risk and regulatory requirements. Experience in a audit, legal or risk function is a requirement.
  • Advanced Understanding of control testing techniques, including sample sizing, risk-based testing, and identification of key controls.
  • Advanced Knowledge of OSFI regulations with respect to sound risk management practices over FRFIs.
  • Advanced Advanced experience and effectiveness in both oral and written communication including face-to-face oral presentations to groups, focused and concise written and verbal summaries, effective questioning and listening
  • Understanding of business and economics including current and future strategies, practices, trends, economics, and technology; understands the competitive environment and how strategies and tactics work in the marketplace
  • Demonstrated ability to positively and productively engage and deal effectively with colleagues at all levels; builds constructive, mutually beneficial relationships, appropriate rapport and relates well to others
  • Strong desire to continuously improve processes, programs, work-flows, and performance, aiming for optimal efficiency and to help others improve


Equity, Diversity & Inclusion at Coast Capital

Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.


At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.


We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact We will work with you to meet your needs.  

Why join Coast Capital?

Purpose is our North Star.  We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.

Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.

A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.

Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.

Benefits that flex to the needs of you and your family.  We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.

Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.

Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.

Real recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year.  We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year.

An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards.

We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities. 

Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

Apply now »