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At Coast Capital, we’re not dreaming about a better future, we’re building one.

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.  

Senior Quality Assurance Analyst

Location: British Columbia (CA-BC), Surrey   

Job Type: Full Time 

myWork Options: 


What’s the job?


The Senior Quality Assurance (QA) Analyst is responsible for developing test strategies and ensuring the quality standards are met for large complex application and system implementation within a product/business domain. By following a disciplined and best practice approach, the Senior QA Analyst ensures the QA Analysts perform all functions and adheres to all QA practices and methodologies essential to meeting quality objectives; end-user requirements ; applications and systems are developed and deployed in accordance with corporate policies and procedures; and the integrity of the Coast Capital Savings’ data and business operations are preserved.

Individual Key Contributions/Responsibilities

Ensures adherence to the Quality Assurance framework by making sure all stakeholders are aware of the QA processes and methodologies and their own roles and responsibilities within the framework

Provides feedback to continually improve the Quality Assurance framework based on changing organizational and technical needs, ensuring changes are aligned to corporate objectives and meet business expectations

For assigned projects, leads a team of Quality Assurance Analysts, providing overall group vision and direction focusing on providing effective, efficient and appropriate quality assurance services to a product domain of Coast Capital Savings.


Provides effective coaching, mentoring and performance management, giving regular feedback to the QA Manager. Supports the QA Manager in goal and expectation setting and development


Provides support for Business as Usual (BAU) issues, and is responsible for the quality in the BAU process when production issues arise.


Provides support for Emergency Response Team (ERT) issues, assists in the ERT process when production system issues occur. May be recalled to work at any time in emergency situations.





Minimum Job-Related Experience


A minimum of 3 years related experiences in leading the testing for a specific product domain or program. A minimum of 6 years experiences in software quality assurance or application development. Familiarity with the financial service industry is highly desirable

Minimum Formal Education

Bachelor’s Degree or a diploma requiring 3-4 years of full time study.

Bachelor’s Degree in computer Science or diploma in technology. An equivalent combination of education and experience will also be considered.

Training in software quality methods is highly desirable. *IT Industry QA

Project management (ie. Certified Scrum Master) and leadership training would be an asset


Minimum Technical Skills

Excellent knowledge of QA methods, planning, approaches to testing and defect identification and resolution.

Solid understanding and experience in software development, system development, security and database design.

Solid knowledge of system and software lifecycle concepts and processes.

Excellent knowledge and experience with testing tools (ie. HPALM, JIRA, SoapUI) and other tools (ie. Excel, Visio, Word, PowerPoint).

Solid knowledge and experience with Waterfall and Agile methodology.

Experience and knowledge with test automation concepts and tools are preferred.

Application development and/or Scripting knowledge and experience would be an asset.



At Coast Capital, we value diversity, equity and inclusion. We’re not all the same and we like it that way. We don’t just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe, the more inclusive we are, the better our work will be.

Why join Coast Capital?

Purpose is our North Star.  We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.

Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.

A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.

Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.

Benefits that flex to the needs of you and your family.  We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.

Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.

Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.

Real recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year.  We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year.

An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards.

We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities. 

Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

Equity, Diversity & Inclusion at Coast Capital

At Coast Capital, we value diversity, equity and inclusion. We’re not all the same and we like it that way. We don’t just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

COVID-19 at Coast Capital

Coast Capital Savings is committed to the health and safety of our employees, member, and communities. With this commitment in mind, Coast Capital complies with all public health mandates (provincially and/or federally, as applicable) and has implemented various safety measures, including requiring all employees to be fully vaccinated against COVID-19, and making COVID vaccination a pre-condition to employment with Coast Capital. All successful applicants must provide acceptable evidence of full vaccination against COVID-19, before any contract of employment becomes final and binding, and before your start date can be set.

Exceptions may apply where vaccination is not possible for medical or religious reasons that are protected under Canadian human rights laws. Should successful applicants require a medical or religious accommodation related to vaccination please discuss whether an exception may apply with your Talent Acquisition Advisor.

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