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COVID-19 at Coast
Coast Capital Savings is committed to the health and safety of our employees, member, and communities. With this commitment in mind, Coast Capital complies with all public health mandates (provincially and/or federally, as applicable) and has implemented various safety measures, including requiring all employees to be fully vaccinated against COVID-19, and making COVID vaccination a pre-condition to employment with Coast Capital. All successful applicants must provide acceptable evidence of full vaccination against COVID-19, before any contract of employment becomes final and binding, and before your start date can be set. 

Exceptions may apply where vaccination is not possible for medical or religious reasons that are protected under Canadian human rights laws.  Should successful applicants require a medical or religious accommodation related to vaccination please discuss whether an exception may apply with your Talent Acquisition Advisor.

At Coast Capital, we’re not dreaming about a better future, we’re building one.
As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.  

Site Reliability Engineer

Nov 19, 2021

Title: Site Reliability Engineer 

Company: Coast Capital Savings Federal Credit Union

Location: British Columbia (CA-BC), [[filter1]]  

Job Type: Full Time 

Pay Grade: 12 

Posting End Date: [[end]] 


Together, we help empower you to achieve what’s important in your life.


What’s the job?


The Site Reliability Engineer (SRE) is responsible for both uplifting and maintaining the system and process automation of the department portfolio. The SRE will oversee the production operations of our systems, as well as develop/engineer solutions to maximize system reliability & automation which will include root cause analysis of incidents and pro-active prevention of recurrence thru the creative design and development of technical solutions as well as process improvements.



What you’ll get to do:

  • Collaborate with the project team from inception through implementation of the project, influencing and advising to ensure that the SRE practices will be intrinsic part of the project
  • Work with application support team members to evaluate incident root causes and implement pro-active prevention measures where applicable
  • Mentor other team members on good practices and problem resolution
  • Implement process automation and KPI measurements, reporting these through dashboards
  • Continuously learn and adapt to new technologies, infrastructure and frameworks to ensure our systems/processes follow market standards
  • Be ready to work as the ultimate SME during incidents and support the team on resolution and root cause analysis


Who are we looking for?

  • Diploma in Information Technology or Application support
  • 7 years of experience working as SRE/DevOps on a multi-channel digital application (web & mobile), ESB, API Integration in an enterprise environment. Prior SalesForce, Mulesoft or banking application knowledge will be an asset
  • Experience quantifying failure and availability of applications in a prescriptive manner using, SLAs and SLOs and recommend ways to reduce the cost of failure
  • Proficient in development languages, such as C#, C++, Java, JavaScript
  • Expert in scripting languages, such as Python, Bash, PowerShell
  • Expert in Container and Container Management technologies
  • Expert in Linux and Windows administration
  • Expert in Networking, TCP/IP, HTTP, HTTPS
  • Good understanding of Cloud (AWS, Azure)
  • Expert with CI/CD tools such as GitHub, Maven, Jenkins
  • Expert in Automation with a charter to automate all menial tasks away
  • Demonstrated ability to communicate and work effectively with management, clients and peers, especially in stressful situations
  • Excellent client management skills
  • Maintains a high standard of professionalism within all forms of communication with excellent written and oral communication skills
  • Demonstrated ability to collaborate effectively and work independently
  • Exceptional attention to detail
  • Methodical approach to troubleshooting complex problems
  • Ability to effectively prioritize and manage multiple concurrent tasks
  • Must approach problems with a high-energy positive attitude and look for the opportunities presented within challenges

Why join Coast Capital Savings?


We don’t mean to toot our own horn, but…


  • We improve Canadians’ financial well-being through providing simple financial help.
  • Employees do what’s best for our members. Every day.
  • We believe in being a great corporate citizen so we invest in our local communities by donating our time, money and expertise.
  • Our employees take advantage of the many opportunities to grow their careers.
  • Employees love having a cool place to work, which includes wearing their jeans on Fridays & Saturdays and being recognized with a virtual (and, at times, an actual) high-five.
  • Our inspiring leaders help our employees develop their talents and encourage them to be their fabulous selves.
  • We have a unique culture where we take our business seriously, but ourselves, not so much.
  • In 2018, we earned double kudos by being named one of BC’s Top Employers and one of Canada’s Best Managed Companies – two of the nation’s most coveted business awards, may we add. Extra exciting is the fact that we’ve been given the Best Managed award for 17 years in a row.


At Coast Capital, we value diversity, equity and inclusion. We’re not all the same and we like it that way. We don’t just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe, the more inclusive we are, the better our work will be.

Why join Coast Capital Savings?

Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.

Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.

A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.

Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.

Benefits that flex to the needs of you and your family.  We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.

Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.

Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.

Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year.  We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year.

An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards.

We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities. 

Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

D&I at Coast

At Coast Capital, we value diversity, equity and inclusion. We’re not all the same and we like it that way. We don’t just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Apply now »