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At Coast Capital, we’re not dreaming about a better future, we’re building one.

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.  

Monitoring and Testing Specialist

Location: Vancouver, Toronto 

Job Type: Full Time 

myWork Options: Remote


What's the opportunity?
The Monitoring and Testing Specialist role is responsible for executing the testing and the monitoring program to assess the effectiveness of the enterprise's internal control systems within the First Line of Defence (1LOD). The incumbent executes the testing and monitoring program as prescribed in the M&T Annual Test Plan. The Monitoring and Testing Specialist plays a key role in coaching (through validation) control performers to documented standards. The incumbent must be familiar with banking policies and procedures and able to make recommendations to leadership to correct control deficiencies in processes. The M&T Specialist also supports the business line and corporate functions in implementing corrective action plans. 


What you'll get to do:

  • Identifies process key controls to assess design adequacy and operating effectiveness
  • Develops test cases and or Key Risk Indicators in new or modified processes to facilitate control assessments
  • Executes test cases to determine the extent of compliance in a pre-determined sample population
  • Summarizes and reports exception data to leadership while making recommendations to bring process within risk tolerance
  • Identifies root causes for noted exceptions and communicates the same to control owners/performers
  • Collaboratively validates assessments with control performers to ensure accurate reporting of the control environment
  • Recommends updates to operational procedures to align with risk appetite.
  • Reviews trends and highlights where CCS is exposing itself unduly or where CCS could further enhance opportunities
  • Acts as a resource to Corporate Learning to provide feedback to inform training sessions


Who are we looking for?

  • Bachelor's Degree in Business, Accounting, Economics or a related discipline.
  • 7 - 9 years of professional experience in Credit Lending, Regulatory process oversight, Internal Audit, Quality and Assurance Testing.
  • Strong knowledge of the Financial Services Industry. 
  • Analyze lending applications to assess the quality of underwriting standards.
  • Knowledge of Canadian regulatory frameworks 
  • Self-starter can work independently and move forward with projects even when encountering operational challenges and when tasked with multiple workstreams.
  • Detail-oriented, capable of developing and executing tests to a specific standard to assess compliance with relevant regulatory standards.
  • Analytical thinker with the ability to understand complex systems and policies and how they interact with standards and products, and able to make decisions and determinations by gathering appropriate quality and quantity of relevant data.
  • Ability to communicate fact-based arguments to stakeholders through coaching and validation.
  • Excellent presentation and organizational skills to produce quality work with exceptional attention to detail


Equity, Diversity & Inclusion at Coast Capital

Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.


At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.


We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact We will work with you to meet your needs.  

Why join Coast Capital?

Purpose is our North Star.  We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.

Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.

A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.

Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.

Benefits that flex to the needs of you and your family.  We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.

Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.

Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.

Real recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year.  We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year.

An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards.

We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities. 

Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

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